Contact
We usually reply within two working days.
Questions, bug reports, article ideas or partnership requests? Email support@kantanjlpt.com. For app problems, please include your phone model and the app version (Profile → Settings → About & licenses).
Found a mistake in a question?
Tap "Report a mistake" under the question in the app. We review every report and fix confirmed mistakes in the next update.
Restore Premium on a new phone
Sign in with the same Apple or Google account you bought Premium with, open Profile → Settings and tap "Restore purchases".
Cancel a subscription
- iPhone and iPad: Settings → your name → Subscriptions → Kantan JLPT.
- Android: Google Play → profile icon → Payments & subscriptions → Subscriptions → Kantan JLPT.
Deleting the app does not cancel a subscription.
Your data
Your progress is stored on your device. See the privacy policy for details.